The brief type: In case you are on the lookout for a distinctive gemstone or special anniversary gift, Leibish & Co. has actually a strong stock of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run business happens to be operating online since 1998 with a personal touch which has made recurring business the world over. Leibish & Co. makes it easy to buy loose stones or even utilize the cost-free “Design yours” tool to take your own perfect bit of precious jewelry to life. With decades of expertise and solid artistry under the belt, Leibish & Co. is found on the verge of broadening their stock to watches as well as other add-ons.
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Whenever Leibish Polnauer launched 1st internet based diamond business in 1998, it took nearly the full time to upload an individual picture and explanation to their web site â but he was a visionary just who watched possible from inside the fledgling arena of e-commerce. “as he views the potential in a thought, he’ll try everything within his power to advance along with it,” said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish created a successful, family-run process together with partner and children providing in leadership opportunities. They’ve got cultivated a fruitful online business with practices situated worldwide. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones which are difficult to find elsewhere. The expensive diamonds are conflict-free, which will be an important facet for several consumers.
“men and women reach you simply because they seek out some thing somewhat various, one thing a bit more unique than what everyone provides,” Benji said.
While Leibish & Co. supplies high-quality old-fashioned diamonds, the business focuses on colorful, special precious jewelry. When questioned the reason why the business enterprise has actually this type of increased client return price, Benji easily pinpoints why.
“It really is a variety of exceptional products, great solution, and jewellery crafted toward greatest quantities of excellence,” the guy stated. “The precious jewelry we make is certainly not your daily, mass-produced version of item. Each piece is actually custom-made to completely suit the diamond or gemstone opted for of the customer.”
Children Affair With individual Service
Leibish & Co. is a real family members business, with Leibish’s family unit members playing key parts inside the business.
Leibish serves as Founder and President with the organization, while his spouse, Rosi, could be the company’ Events Manager. Their own oldest child, Chavi, functions as the Lead Jewelry Designer â basically a huge duty since custom jewellery accocunts for significantly more than 50percent in the company’s business, Benji stated.
Leibish’s eldest boy, Yossi, will be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, that is a graduate of this Gemological Institute of The united states, may be the Chief Diamond Buyer when it comes down to business. “Shmulik is actually, in all honesty, certainly one of the majority of gifted tone diamond experts in a,” Benji said.
Leibish’s child Itzik is the organization’s COO and runs the nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five youngsters, is the organizations CFO.
“as among the longtime members of the team, I am able to tell you that, although there isn’t any connection, they give consideration to myself, yet others, part of their family,” Benji said. “all of us bring our personal knowledge on company, but work together to regularly grow the business.”
Clients are also addressed like household at Leibish & Co., where in fact the business invests power into individual solution and revenue. “if you’ve ever dealt with one specific broker, including, that’s the exact same person you can expect to constantly manage, no matter what you might be calling or composing in about,” Benji said. “do not rely on moving consumers to various divisions when they’ve a question or specific concern they wish to cope with.”
Clients originate from all around the World
Leibish provides a few various kinds of consumers: you’ll find customers, just who primarily store through web page, retailers, and those inside trade company, which generally visit the businesses main workplaces in nyc, Israel, and Hong-Kong.
The majority of Leibish & Co.’s customers are from the united states of america. Their subsequent most widely used market is Canada, accompanied by great britain, Australia, Hong-Kong, as well as the remainder of Europe.
Consumers at each phase of life store at Leibish & Co., though the majority are within centuries of 35 and 54, Benji said. Also, the firm garners approximately 300,000 web site visits each month â and helps to keep a lot of the clients coming back again.
“with well over a 70per cent return client status, we remain extremely well-known organizations within market,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries high-end jewellery, but in addition maintains inventory flexibility, particularly for on the web customers, Benji said. The organization carries numerous loose diamonds and valuable gemstones, but its crucial products are customized jewelry projects.
“We hold a sizable selection of multicolor diamond and gem precious jewelry, with a few in the rarest colors actually ever observed,” the guy stated. “we have been known best by our very own bread-and-butter services and products â yellowish diamond and green diamond involvement rings. But we offer diamonds of virtually every shade, and priceless gemstones â including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless diamonds, also, but our knowledge is in the realm of shade.”
For clients who’ve anything at heart and want assist rendering it a real possibility, Leibish & Co. provides a “Design Your Own” jewelry tool, which Benji stated is the most popular product.
“Naturally, when looking for a particular part, men and women usually desire particular stones and establishing styles they’ve currently fallen obsessed about,” the guy said. The “Design your very own” tool allows clients to create an item with the stone, setting, and material of their choice.
“It allows these to bring their particular dreams to life â with the expertise in artistry,” Benji told you.
Extras & brand new on the web Tools available for Leibish & Co.
since it looks toward the near future, Leibish & Co. is actually gradually shifting toward higher-ticket items and product variety. The business feels comfortable branching out to new products due to the dedication and passion it applies to most appropriate the current designs.
“There is spoken of adding a variety of accessories â instance luxury watches, bags, and even pens,” Benji stated. “But we chose to hold back until we first perfected all of our major distinctive line of product, and that’s diamonds.”
Leibish & Co. can be looking for ways to carry on refining the popular site, also. One-way it intends to boost its on the web knowledge is through adding enhanced reality features, which will offer digital buyers a lot more of an in-store experience.
As a business enterprise using its origins in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a traditional business which views modification as different, not the guideline.